OUr Mission Statement
Welcome to our lab! We pride ourselves in the finest photo finishing available. You can be certain that your expectations will be met or surpassed. Whether you visit our web site or our lab, we are here for all of your photo and digital imaging needs. We understand the high standards that our retail consumer and professional photographers demand and we enthusiastically pursue better products and new services. We are committed to great customer service, and we pledge to remain on the cutting edge of technology and imaging. Please feel free to stop in or contact us by email or phone. We will be happy to answer any questions you have regarding your needs.
Most frequent questions and answers
Orders with print sizes that are 8×12 and smaller are usually a 1 business day turnaround. Orders with print sizes larger than 10×13 are a 2-3 business day turnaround. Manufactured items, such as, greeting cards and photo gifts are a 2-3 business day turnaround. Orders received after 2 p.m. Monday-Thursday will be considered received on the next business day. Orders received after 2 p.m. Friday will be considered received on Monday. Turnaround times may vary due to holiday hours, product availability or technical issues. Rush orders are available upon request for a minimum $10.00 charge.
Wallets are printed eight to a sheet on our lustre photo paper and are die cut to give them the professional looking rounded corners. Wallets that are ordered as a “yearbook glossy” are printed two up on a 3½x5, do not have the rounded corners and are not cut apart.
Both online ordering software options that Univesity Photo offers, support Windows or Mac.
With the QP Prints ordering option there is no need to download software making it a great option for quick orders from your computer or mobile device. It also allows you to order prints from your Facebook or Instagram page(s).
The ROES Retail software allows you to order prints like the professionals. Simply download the software, add your images, select your catalog and place your order. The one big advantage to the ROES Retail software is that if you place an order but can’t send it right away the software will hold your order for later.
Fine Art prints are so named because of the UltraChrome HDR Ink technology that is used in the printing process. With the ten-color printing system, there is an extreme color gamut, especially within the midtone-to-highlight color ranges. What does it mean to have such a wide color gamut? It means that now there is better photographic accuracy, color and clarity. No more problems with skin colors and there is more detail in the shadows and highlights of your images.
Premium prints are printed using a 4 ink process and printed on Professional Lustre paper. Fine Art prints are printed using a inkjet process using 10 inks and printed using Professional Epson Photo paper.
All print sizes that are over 10×13 are printed as a Fine Art print. We highly recommend using the Fine Art print option for photographs that you need to color match between sizes. We also recommend the Fine Art print option if you are going to hang a series of photographs together on a wall.
Meet our team
Owner & V. P. of Operations
Larry has been a business owner since 1981. He joined his wife as Co-Owner of University Photo in 1997. Got Questions? With his vast knowledge, Larry can answer any question you may have.
Lab Manager & Graphic design
Brian turned his passion in photography and art into a career. He earned his Commercial Art Degree from Hawkeye Tech in 1987. His critical eye in detail lends a unique vision to any project.
Lab Technician & Graphic Design
Having started out in the photo business in 1994, Christina has a vast knowledge of what it takes to produce the best finished product. Her specialty as a Graphics Artist is turning your vision into reality.